Image displayed improperly

C Parnell

• February 18, 2021 12:16

Hello guys, my client is making posts for a brizy built wordpress. However, it happens as follows :

In the editor (probably writing a post in a wordpress editor) :

 

And the brizy template is built like this (as usual one) : 

 

but the outcome is like that :

 

I am not good at CSS so i didn't do anything about the codes, may I know if I missed something? it didn't happen before and it's the first occur....

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  Sandra Prunici

  • February 19, 2021 08:55

  Hi,

  Could you please use instead of "#Post Content" tag inside the text element, the Post Content element from the left Element Sidebar? Here you can find this element. The Post Content element is the improved version of the #Post Content tag and for this reason, many inconveniences were solved in the Post Content element.
  Also, please make sure you have the latest Brizy Free 2.2.8 and Brizy Pro 2.2.5 version.

  Best regards,
  Sandra

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  C Parnell

  • February 19, 2021 17:15

  Thanks Sandra,

  Yes I am having the most updated versions, and I made the update with the new element you mentioned :

   

  but the problem still exist even I've updated the template and re-publish the post.....

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  Sandra Prunici

  • February 22, 2021 09:26

  Hi,

  Could you please check if you have the latest Brizy Free 2.2.8 and Brizy Pro 2.2.5 version? Also, could you please temporary deactivate all external plugins (except Brizy Free and Brizy Pro) and activate a WordPress default theme? Do you still have this inconvenience?

  Best regards,
  Sandra

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  C Parnell

  • February 23, 2021 08:44

  Hi Sandra,

  Yes I tried and the Brizy is kept updated all the time....I've done the deactivation to other plugins and tried, the problem still exist..... could you help to have a look at my wordpress?

   

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  Sandra Prunici

  • February 24, 2021 11:45

  Hi,

  Thank you for all these details!
  I have created a private ticket for this request. You had to receive a notification regarding this by email. Could you send us in that private message the WP credentials to this site?

  Thanks!

   

  Best regards,
  Sandra

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