Unable to insert layout. Please try again or contact support

Felix Tao

• February 17, 2021 16:47

Hi I have seen that this is an issue which is being addressed, and is tended to. I need to get an idea of time to update as this issue has put a complete halt to our plans to launch our site.

Since we cannot all be on 1 project working on different pages, we have to make new projects and work on a page, save the layout to be added to a new project (blog version) and none of the layouts can be imported/added.

Is there a temporary work around?

Is it frustrating to say the least, as I have to keep checking every so often to see if the patch has been applied. 
We are being as patient as possible but our deadline nears closer and we only recently started paying for our service.

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  Sandra Prunici

  • February 18, 2021 09:47

  Hi,

  Yes, we know about this problem and we are working hard to solve this problem as soon as possible. I understand you and want to say that for us this is the same important fix and therefore our team have this issue on the priority list. Please allow us a bit more time for this.

  Thanks!

  Best regards,
  Sandra

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