Popups Not Showing As Global Selection When Save As Global

Chad Smith

• February 16, 2021 16:57

I have five popups that aren't showing globally that are saved as a global setting.  The popups previously were showing under the global selection area then I decided I didn't want them to be global, so I turned off the global setting on each.

After further thinking we decided we did want them to be global, so we went back in and turned on the Global selection for each popup.  Now the popups aren't showing up under the Global area.

I've cleared browser cache, logged in and out, tried to turn on and off the global selection, and save multiple times but nothing seems to work.

Screenshot showing that the Global setting is on and another show that the popup isn't showing up in the Global selection area.

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  Alex

  • February 16, 2021 21:47

  Hi,

  Just checked it with Brizy Free 2.2.8 and PRO 2.2.5 and can't replicate it. Can you please send us a screen recording so we can see the whole process and try to reproduce it?

   

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  Chad Smith

  • February 16, 2021 21:57

  Alex,

  For sure.  I'll working on getting a video done tonight for you.  Pretty strange, it was all working fine but since I turned off the Global setting and then turned it back on, they won't show up in the Global selection.

  By the way, the pop up builder is fantastic.

  Thanks,

  Chad

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  Alex

  • February 17, 2021 21:50

  Hey Chad,

  do you still have the same problem?

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  Chad Smith

  • February 17, 2021 21:52

  Alex,

  Yep, I just have been busy today and haven't got around to making the video.  I'll do my best to have it done before close today.

   

  Chad

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