Brizy Feb 16, 2021 update, causing some elements are not visible

Manu Hal

• February 18, 2021 01:29

I'm still with WordPress 5.5. After implementing Feb 16, 2021 update on both Free and PRO, the images not showing on most of the pages. When login as admin and preview the page, they're ok, but once logout, some images are not showing. Entrance animation setting, carousel element, embed element (for embedding gravity form) also are not working. PLEASE HELP!!!!!!

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  Manu Hal

  • February 18, 2021 01:35

  Also, the embed video is not playing after pressing the play button (when accessing the page as public/not admin). I don't know what other elements are not working. Something wrong with the Permission, because previewing the page as admin is working fine. When logout or view as public, things are NOT WORKING!!!!!

   

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  Sandra Prunici

  • February 18, 2021 11:09

  Hi,

  Could you please check if you have the latest versions for both Brizy Free 2.2.8 and Brizy Pro 2.2.5? Also, could you please temporary deactivate all external plugins (except Brizy Free and Brizy Pro) and activate a WordPress default theme? Also, could you let us know why do you not want to update WordPress to the latest version? It is safe to update the WordPress version.

  Best regards,
  Sandra

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  Manu Hal

  • February 19, 2021 23:01

  Yes, I updated to the latest version (Brizy Free 2.2.8 and Brizy Pro 2.2.5). I don't remember what were the previous version. Finally found the issue, it's the PageSpeed Ninja plugin. I deactivated that plugin, and the pages (animation, javascript, some images) are working fine. I will update to the latest WordPress later, maybe next week. So it was working fine with the previous Brizy Free & Pro (again, I didn't pay attention to what was the version). 

  Thanks,
  Manu

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  Sandra Prunici

  • February 22, 2021 10:19

  Hi,

  Thank you for updating us regarding this issue! Great to know that all is working fine now!
  Let us know if we can help you with something else.

  Best regards,
  Sandra

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