Embed not working

Helen Tsui

• February 16, 2021 22:27

Hi there,

I'm trying to embed a script and it doesn't show. Please kindly assist.

Please don't make this public, but my account email is ***  and I have a lifetime account.

Thank you

0

• 

  Sandra Prunici

  • February 17, 2021 13:11

  Hi,

  Your account is validated. Could you please check if all is working fine now? For checking, please sing-out from Brizy Cloud account, clean the browser cache, sign in back to your Brizy Cloud account and check if all is working fine.

  Thanks!

  Best regards,
  Sandra

  0
• 

  Helen Tsui

  • February 19, 2021 22:12

  Appreciate you validating my account and getting back to me. I followed your instructions, signed out, cleared browser cache and signed back in. Still unable to see the embedded form.

  This is the code that I pasted into the "embed" element. (Please don't make this public)

   

  0
• 

  Sandra Prunici

  • February 22, 2021 10:16

  Hi,

  I tried to add the code you send us in the WordPress environment and there, the same doesn't display the form. I suppose that the problem is in the code. It isn't complete or it needs some other details/connexions.

  Best regards,
  Sandra

  0

Please sign in to leave a comment.