I tried to create a cloud app but it is giving some error

Ahmed Zaheen

• February 08, 2021 06:43

Hello,

 I created a cloud app but when I tried to edit it, it say "failed to fetch api data", here is a screenshot. Screenshot by Lightshot (prnt.sc)

Thank you

0

• 

  Sandra Prunici

  • February 09, 2021 09:07

  Hi,

  Could you please give us more details about this problem? Could you send us a video with how did you reproduce it? Could you please send us the URL link of the site https://jmp.sh/NDj8G3w? On what page did you encounter this problem? What were your previous actions on the site? Did you add an external code?

  Thanks!

  Best regards,
  Sandra

  0
• 

  Ahmed Zaheen

  • February 10, 2021 10:12

  Hi,

  Now I can see the site, but l am seeing something weird, I added a slideshow and 2 videos and 2 images. first slider video is fine, but if I add a second video I cannot see it but I can hear the voice. you can check it here, Zunaam Test Site | Home (brizy.site) 

  If I added a video on first slider, it looks fine, but if I add a video on any other slider, it doesn't work the way we expect. Here I have a video on fourth slide, you can hear the voice but you can't see the video. but on first slide it works fine.

  Thank you

  Zaheen

  0
• 

  Sandra Prunici

  • February 10, 2021 16:50

  Hi,

  Yes, we know about this problem with videos in the slider. Our developers are investigating and trying to find the best solution. I'm sorry for this inconvenience!

  Best regards,
  Sandra

  0

Please sign in to leave a comment.