Brizy Cloud: why I lose all my work?

juan prieto

• February 15, 2021 03:53

Hi the last days I been testing Brizy for a new project, I have design at least 4 test but the last one has real progress in design, the fact is all the projects has the same problem and is this: 

- If I press CMS and then there I go to actions and edit, I lose all the progress it happens ALWAYS, can I get back my work? and why is this happening? 

 

my plan is to pay pro version but I don't really know if this tool isn't the best one because its a really huge risk if I keep doing my work and steel losing the progress in moments whit more progress, 

0

• 

  Sandra Prunici

  • February 15, 2021 16:09

  Hi,

  Did you create these projects on the guest account or in your personal account? Did you log-in to your Brizy account before creating these projects and accessing them? Unfortunately, if you created these projects in the guest account they aren't saved and once you left the Brizy Cloud they aren't saved. The guest account is created to test the options of the Brizy builder and create an image of the Brizy Cloud builder.

  If you log-in to your Brizy account and create these projects and now you don't find them, could you please send us the URL link of the sites https://jmp.sh/NDj8G3w?

  Best regards,
  Sandra

  0

Please sign in to leave a comment.