Images blurry after latest Brizy update

Peter Zerger

• February 04, 2021 13:01

Main logo on each of these pages is blurred after latest Brizy update (Brizy 2.2.7, Brizy Pro 2.2.3)

• https://lumagate.us/edu
• https://lumagate.us/simon
• https://lumagate.us/aure

Each of these pages is from the same Brizy page template in your template library.

When I right click the blurry image and open in a new tab, I see the following in the tab description:

(@brizy_SITE_URL_PLACEHOLDER)

What can we do to resolve? 

0

• 

  Alex

  • February 04, 2021 20:40

  Hi,

  Does the image look the same in the editor? What are the dimensions of the original images? Have you tried re-upload them? Same problem?

  0
• 

  Peter Zerger

  • February 04, 2021 20:48

  Does not look blurry in the editor. Does not look blurry in the mobile view of live site. Blurry images render clearly outside of your page template. That pointer text (beginning with the @) seems to be the issue, because the image it points to is smaller than the actual image in place.

  Removing and re-adding the image at https://lumagate.us/edu did not make a difference.

  Source image is fairly large, high resolution, but compressed and been in place for more than one year. 

  I believe the source image is lumagate.us/wp-content/uploads/2020/01/MovoSuite_Logo_Green_Black.png

  0
• 

  Stan Wiegman

  • February 04, 2021 22:00

  This may be a long standing problem.  Having the same problem.  It looks great in the editor but blurry live - both cloud and WP.  The last word from Brizy was:    "Yes, this is a known issue and is on our to-do list. We are working on a new module for Brizy WordPress that will improve the quality of the images used in Brizy editor"  No timeline was given. 

  This is a showstopper for our clients.

   

   

  0
• 

  Peter Zerger

  • February 05, 2021 13:30

  Any additional advice here? This is a problem that came on specifically with Brizy updates and not sure what we can do about it.

  0
• 

  Alex

  • February 06, 2021 12:53

  I have created a private ticket for you so please send your login details there and we will look into it. Thanks.

  0
• 

  Rob Hatch

  • April 19, 2021 20:31

  Hi,

  We are having the same issue. Brizy up-to-date. Version 2.2.9. Images at 100% X 100%.  

  https://inconclusive-bears.flywheelstaging.com/services/

  Please advise.

  Regards,
  Rob

  0
• 

  Alex

  • April 19, 2021 20:40

  Hi Rob,

  can you please remove the column padding, which contains the image element, and check again?

  0
• 

  Rob Hatch

  • April 19, 2021 20:49

  Hi Alex,

  That seems to have fixed the issue. Thanks for your help. 

  https://inconclusive-bears.flywheelstaging.com/services/

  Regards,
  Rob

  0
• 

  vantrinh duong

  • April 20, 2021 03:42

  I have a bad solution, it worked for me. Convert the image format to SVG.

  0
• 

  Alex

  • April 20, 2021 16:55

  Thanks for your involvement ;)

  0

Please sign in to leave a comment.