Plugin is crashing my site

Kieri Olmstead

• February 03, 2021 18:34

I'm getting a "critical error" and I cannot input the license key for pro. Please help! 

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  Sandra Prunici

  • February 04, 2021 09:59

  Hi,

  Could you please check if you followed all these steps to activate the license?

  1 - Go to your Brizy account;
  2 - Access the WordPress licenses;
  3 - From there generate a license key for the site you want to activate it and the Brizy Pro plugin;
  4 - Click on the license key to open it;
  5 - Copy the entire license https://jmp.sh/TYnBH9R;
  6 - Go back to the WordPress dashboard and access the Brizy -> Settings -> License;
  7 - Here you have to paste the license https://jmp.sh/APqTpnb;
  8 - Activate it.

  If you follow all these steps and you still receive a problem, could you please send us a screenshot with the error you found?

  Best regards,
  Sandra

  Best regards,
  Sandra

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