Can't import the saved blocks

Marco Gurnari

• February 11, 2021 17:39

Hey guys,

I am having an issue using my saved blocks.

When I try to import them, there is an error that says: "Unable to import, try again or contact the support".

 

Can you help me on that,

Marco

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  Sandra Prunici

  • February 12, 2021 10:13

  Hi,

  Do you try to sync saved blocks and layouts between Brizy pages from WordPress and Brizy Cloud? We know about this problem and it will be solved on the next Brizy plugin update. We plan to release this update at the beginning of next week. I'm sorry for this inconvenience!

   

  Best regards,
  Sandra

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  Bency Kurian

  • February 14, 2021 10:27

  This is not just a WP plugin issue because it doesn't work between the old cloud and new cloud projects either!

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  Sandra Prunici

  • February 15, 2021 12:56

  Hi,

  This issue doesn't depend on the Brizy Cloud project, this is related to the version of the Brizy Cloud and the Brizy WordPress plugins. On February 5, we released a big and important Cloud update and this makes that the Brizy Cloud version is higher than Brizy WordPress plugins version. Having this difference of versions isn't possible to sync the Brizy saved blocks and layouts. This inconvenience will be fixed on the next Brizy update that we prepare to launch in the next days.
  Thank you in advance for understanding and patience!

  Best regards,
  Sandra

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