Accordion - Scrolls to top after expanding item

Allyson Arrogante

• February 10, 2021 23:05

I have an accordion block set up for an FAQ. The FAQ questions have tags attached, and I have the tags filtering enabled.

When I click one of the tags from the filter and then select a question to expand the accordion will expand, but ALSO scroll me up to the top of the page. This repeats for the other questions as well.

Here's the link to the site and the FAQ is near the bottom above the contact section:
https://www.lstusa.com/index.php/landing/

Please let me know what I could do to try and resolve the issue. Thanks!

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  Sandra Prunici

  • February 11, 2021 11:51

  Hi,

  I checked the accordion element from your page and find that all is working fine for the first 2 categories "All" and "Product Information". See here. We could reproduce this issue and already informed our team regarding this. They will investigate this behaviour and will fix it.
  Thank you for reporting this issue and I'm sorry for this inconvenience!

  Best regards,
  Sandra

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  Allyson Arrogante

  • February 11, 2021 14:04

  Yes sorry I should've mentioned that it happens on the other categories on this current accordion.

  Is there something I need to do or should I have a date to expect this to be fixed? It's for a client so I'll need to share some sort of timeline.

  Thanks!

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  Sandra Prunici

  • February 11, 2021 16:05

  Hi,

  I would like to offer some timeframe about when this issue will be fixed but unfortunately, we can't do this. This issue has to be investigated by the team, then to find the case, then find the best solution, to apply the solution, test it and plan in what update to release it. At the moment, I can say that we will all the best to solve it as soon as possible and to release the fix in one of the future updates.

  Best regards,
  Sandra

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  Serkan Kagan Celik

  • March 06, 2021 16:19

  Hi Sandra,

  Is there any update about this issue?

  We have more then 10 pages have accordions.

  We are facing the same bug.

   

  Thank you

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  Sandra Prunici

  • March 19, 2021 09:48

  Hi,

  The problem with the accordion element is already fixed. Could you please check if you have the latest Brizy Free 2.2.9.1 and Brizy Pro 2.2.6 version? Is all working fine?

  Thanks!

  Best regards,
  Sandra

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