Something went wrong issue

Laura Ballo

• February 10, 2021 22:25

Hi !

I changed my domain name yesterday. At the beginning everything was ok, i could edit every page.

But today, when I tried to edit a page I always get this issue ("something went wrong with the project").

I updated Brizy and Brizy Pro but still have the same issue. I tried to edit on Google Chrome and Safari but I got this issue again.

Thank you in advance for your help, 

Laura

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  Sandra Prunici

  • February 11, 2021 11:15

  Hi,

  If you change the domain name of the site you have to migrate the entire site from the first domain to the new one. How did you migrate the site from one domain name to another? Did you manually transfer it or did you use a plugin for this? We are recommending using the WP All in One Migration plugin. Many of our users use it for transferring to another domain or hosting. It is easier and helps you to safely transfer all files and folder from one domain/hosting to another.
  If you prefer using the manual transformation, could you please check if you follow all the steps from this article?

  Best regards,
  Sandra

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  Laura Ballo

  • February 12, 2021 22:57
  • Edited

  Hello Sandra

  Thank you for your quick answer. I've already did the transfer manually. I did the followings steps with Ionos (1 and 1): 

  - Download of the SQL data base, with find and replace I changed all the URLs manually within the database

  - Uploading the new data base

  - I changed the config in wordpress administration and in my hosting (Ionos)

  My website works well actually (here the URL of the new domain: www.lauraballo-hypersensible.com) only Brizy does not work for an unknown reason... 

  Normally I did everything and it is working... 

  Thank you for your help, 

  Laura

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  Sandra Prunici

  • February 15, 2021 10:20

  Hi,

  Do you have the same problem when you try to edit the page with Brizy? Do you have the latest updates for both Brizy Free 2.2.7 and Brizy Pro 2.2.4 plugin?

  Best regards,
  Sandra

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  Laura Ballo

  • February 15, 2021 11:16

  Hello Sandra, 

  Yes I have the downloaded the latest versions of the plugin to be sure it wasn't due to the version of the plugin. Currently the front end of my website is not working because of this bug, 

  Thank you for your help,

  Laura

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  Sandra Prunici

  • February 15, 2021 16:50

  Hi,

  Thank you for all these details!
  I have created a private ticket for this request. You had to receive a notification regarding this by email. Could you send us in that private message the WP credentials to this site?

  Thanks!

   

  Best regards,
  Sandra

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