Im at the top of my new blog and there is no tool bar to adjust text to my liking

Ed Ferrigan

• February 07, 2021 20:07

Why would you not have the text edit bar above where Im typing? I just tried to copy and paste an old blog from my WP site and when I click into the text no bar shows up. Come to find out its at the bottom of the page----far away from where I am typing. This will never work if that is what is suppose to be happening. There is no way I will scroll way down, lose where Im typing and hope when I return it will be as planned. Thats not how workflow in editing blogs works. Is this a bug or intended?

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  Sandra Prunici

  • February 08, 2021 16:54

  Hi,

  Unfortunately, I can't reproduce the problem you encounter. See here. Could you please check it again and send us a video or screenshot with how this problem should be reproduced? Also, could you please log-out, clean the browser cache and then log-in again? Do you see the same problem? Could you please send us the URL link of the post?

  Thanks!

  Best regards,
  Sandra

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  Ed Ferrigan

  • February 09, 2021 00:31

  Hi Sandra. Try pasting text that is longer than what you have pasted. Like a regular blog post. The tool bar shows up at the bottom - out of sight - not where Im typing. My way around it is to paste in blocks but that cause me a ton of work being that I have a LOT of blogs to move over if I decide to use this.

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  Sandra Prunici

  • February 09, 2021 14:27

  Hi,

  Yes, the text option doesn't appear exactly on that part of the text element where you click but on the top or bottom part of the text element. If you have a very long text, you can split the text element in 2 or 3 different text element. With other words, using 3 text elements instead of a single text element. This will help you to improve this aspect. Anyway, I will inform our team regarding this and they will continue the investigation of this subject.

  Best regards,
  Sandra

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