Global Blocks stopped working

Ismail Selman Kimyacioglu

• February 07, 2021 19:16

Hi,

I am building a website on Brizy Cloud Free.  On last Friday, while making a new page, I wanted to try to install a layout first instead of bringing blocks one by one.  But then undid and decided to proceed with blocks.

After this, my global block for header stopped working.  I mean when I make a new page, it doesn't show up in my global blocks while the other one for footer does.  

I tried to save the header block and it is successful.  However, although I tried many times to delete and set as global block, it doesn't show up.  

It does show up in saved blocks and but as you know, it will not act like a global one.

How can I fix this ? Please help.

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  Sandra Prunici

  • February 08, 2021 16:31

  Hi,

  Unfortunately, I couldn't reproduce this issue. See here. Could you please log-out and then log-in again in the Brizy Cloud account? Could you please de-select the Global option for the header block and then set it again as a global block? Did you see the header block on the Global block section? If you still have this inconvenience, could you please send us the URL link of the site?

  Thanks!

  Best regards,
  Sandra

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  Ismail Selman Kimyacioglu

  • February 09, 2021 15:54

  Hi Sandra,

  Thanks for the reply.  I managed to fix it by repeating to build the block again and set it as global.  And deleted the older and problematic one.

  Thanks for your kind assistance and wish you a nice day.

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  Sandra Prunici

  • February 10, 2021 09:18

  Hi,

  Great! Thank you for coming back and updating us regarding this inconvenience! Nice to hear that all is working fine now!

  Best regards,
  Sandra

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