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8 comments

  • Sandra Prunici

    Hi,

    Thank you for all these details. from what Brizy version did you make the update? How did you add these images in the Brizy pages? Did you upload them using the WP Media Library? Did you find this inconvenience only in the Gallery element? If you go to the Media Library and try to edit an image (crop or rotate it) used in the Brizy page too, do you receive any error?

    Thanks!

    Best regards,
    Sandra

    0
  • Melestean Stefan

    I can't remember which version was before. Just clicked the update button, maybe the last update was in December.

    This gallery was created in 2019 year, have not been changed until January 2021.

    0
  • Sandra Prunici

    Hi,

    Could you please update the Brizy Free and Brizy Pro to our latest updates? At the moment, we have the 2.2.7 for Brizy Free and the 2.2.3 for Brizy Pro.
    The Gallery element was improved since 2019 and maybe there can be some inconveniences. Could you please try to recreate the Gallery? Do you receive the same problem?

    Thanks!

    Best regards,
    Sandra

    0
  • Melestean Stefan

    Deleted and created a couple of galleries based on ready templates 

    Receive the same errors https://prnt.sc/y5w5pz 

     
    0
  • Sandra Prunici

    Could you please check if the images used in the Gallery can be found in the WP Media Library? Could you please check if you didn't delete them from Media Library?

    Thanks!

    Best regards,
    Sandra

    0
  • Melestean Stefan

    All images are there

    0
  • Melestean Stefan

    The access log errors, I hope will help

    2021/02/04 10:18:23 [warn] 1545#1545: *79483 a client request body is buffered to a temporary file /var/cache/nginx/client_temp/0000000048, client: 188.237.186.161, server: onuta.fr, request: "POST /wp-admin/admin-ajax.php HTTP/1.1", host: "onuta.fr", referrer: "https://onuta.fr/galerie-photos?brizy-edit-iframe"
    2021/02/04 10:18:32 [warn] 1545#1545: *79485 a client request body is buffered to a temporary file /var/cache/nginx/client_temp/0000000049, client: 188.237.186.161, server: onuta.fr, request: "POST /wp-admin/async-upload.php HTTP/1.1", host: "onuta.fr", referrer: "https://onuta.fr/galerie-photos?brizy-edit-iframe"
    2021/02/04 10:18:39 [warn] 1545#1545: *79509 a client request body is buffered to a temporary file /var/cache/nginx/client_temp/0000000050, client: 188.237.186.161, server: onuta.fr, request: "POST /wp-admin/admin-ajax.php HTTP/1.1", host: "onuta.fr", referrer: "https://onuta.fr/galerie-photos?brizy-edit-iframe"
    2021/02/04 10:20:35 [warn] 1545#1545: *79607 a client request body is buffered to a temporary file /var/cache/nginx/client_temp/0000000051, client: 188.237.186.161, server: onuta.fr, request: "POST /wp-admin/admin-ajax.php HTTP/1.1", host: "onuta.fr", referrer: "https://onuta.fr/galerie-photos?brizy-edit-iframe"
    2021/02/04 10:20:45 [warn] 1545#1545: *79628 a client request body is buffered to a temporary file /var/cache/nginx/client_temp/0000000052, client: 188.237.186.161, server: onuta.fr, request: "POST /wp-admin/admin-ajax.php HTTP/1.1", host: "onuta.fr", referrer: "https://onuta.fr/galerie-photos?brizy-edit-iframe"
    2021/02/04 10:20:49 [warn] 1545#1545: *79622 a client request body is buffered to a temporary file /var/cache/nginx/client_temp/0000000053, client: 188.237.186.161, server: onuta.fr, request: "POST /wp-admin/admin-ajax.php HTTP/1.1", host: "onuta.fr", referrer: "https://onuta.fr/galerie-photos?brizy-edit-iframe"
    0
  • Sandra Prunici

    Hi,

    Thank you for all these details!
    I have created a private ticket on this request. You had to receive a notification regarding this on email. Could you send us in that private message the WP credentials to this site?

    Thanks!

     

    Best regards,
    Sandra

    0

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