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2 problems with Brizy Plugin on my wp site health status

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4 comments

  • Sandra Prunici

    Hi,

    Could you please check if you have the latest Brizy Free 2.2.7 and Brizy Pro 2.2.4 version? Also, could you please temporary deactivate all external plugins (except Brizy Free and Brizy Pro) and activate a WordPress default theme? Do you receive the same problem?
    Also, could you please send us a screenshot with the error you encounter? Where did you encounter them?

    Thanks!

    Best regards,
    Sandra

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  • Claude Hedspeth

    Answers to your questions:

     

    1. Could you please check if you have the latest Brizy Free 2.2.7 and Brizy Pro 2.2.4 version?  See below Brizy Version 2.2.7 and Brizy Pro Version 2.2.4.

     

     

    1. Also, could you please temporary deactivate all external plugins (except Brizy Free and Brizy Pro) and activate a WordPress default theme? Done! See Below!

     

    1. Do you receive the same problem? Yes See Below!



    1. I have the same problem.  The site has not opened since the Last Update of Brizy. This is what happens now. See Below

    What can I do to fix this problem?

     

    Claude Hedspeth
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  • Claude Hedspeth

    Hi Sandra Prunici.  Has there been any progress on this?  My Site is not even available and does not load at all so I'm going to have to remove Brizy totally and start over with another theme from someone else unless there is some sort of communication from Brizy support.  Our site using Brizy only lasted about a month before becoming useless.  Please advise us to whether this can be fixed or not so I can decide what to do.

    Thanks,

    Claude

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  • Sandra Prunici

    Hi,

    Thank you for all these details!
    I have created a private ticket for this request. You had to receive a notification regarding this on email. Could you send us in that private message the WP credentials to this site?

    Thanks!

     

    Best regards,
    Sandra

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