Brizy editing page keeps loading

Annette Van Harten

• February 06, 2021 09:19

Hi,

I have the newest updated version of WP and Brizy but I couldn't edit my pages with Brizy. I see a screen with two circles loading.. (In all browsers..like Safari, Edge, Chrome etc)

Also I dont see pictures and my logo anymore at our website. But I still see everything in the WP editor.

What's going wrong and what could I do?

Could you please help me?

0

• 

  Sandra Prunici

  • February 06, 2021 13:51

  Hi,

  Could you please check if you have the latest Brizy Free 2.2.7 and Brizy Pro 2.2.3 version? Also, could you please temporary deactivate all external plugins (except Brizy Free and Brizy Pro) and activate a WordPress default theme?
  When did you find this inconvenience? In what conditions did you find it? Did you try to edit with Brizy a page that is already created with another theme? Or is it a newly created page? Unfortunately, it isn't possible to edit with Brizy a page that is already created with the theme or another page builder. You can create a new page and to edit it with Brizy.

  Thanks!

  Best regards,
  Sandra

  0

Please sign in to leave a comment.