Website not loading

duezrmforcaiee

• February 05, 2021 02:19

I built a website using Brizy and it was all working fine. However it suddenly stop loading cus of the error 'cannot declare interface twig_loaderinterface, because the name is already in use'.

If I uninstalled the plugin, the website loads, however the layout and design is all wrong.

If someone knows how to fix this issue asap.

Thank you.

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  Sandra Prunici

  • February 05, 2021 14:42

  Hi,

  Could you send us the screenshot with the full error you encounter? Could you send us the URL link of a page with this error?
  Could you please check if you have the latest Brizy Free 2.2.7 and Brizy Pro 2.2.4 version? Also, could you please temporary deactivate all external plugins (except Brizy Free and Brizy Pro) and activate a WordPress default theme? Did you receive the same problem?

  Thanks!

  Best regards,
  Sandra

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