Cannot create an account neither login

Lionel Valentin Calderon

• February 04, 2021 00:35

I need to access Cloud since I want to save some blocks that I am creating and there is no way to do it. Your help will be appreciated.

Lionel

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  Sandra Prunici

  • February 04, 2021 12:51

  Hi,

  If you want only to save some blocks and/or layouts you don't need to connect with the Brizy Cloud account. It is an optional step and you can miss it. But if still want to connect with the Brizy Cloud account, I can suggest not to "Sign-Up" but select the "Cloud" option. There, you have to insert the log-in and the password of your Brizy account (I found that you already have a Brizy account). In the Brizy Cloud, you log-in with the same credentials because it is the same and Brizy account offer the possibility to access the Brizy Cloud too. 

  Best regards,
  Sandra

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  Lionel Valentin Calderon

  • February 04, 2021 14:34

  Hi Sandra;

  I want to save the Blocks in the cloud so that I can use them at different sites and the Community in FB told me this was the only way to do it. If you have any other way let me know. Keep in mind that I am new at Brizy and the Cloud. Regarding my User Name and Password, every time I tried I received the same message.

  I will try once again in the afternoon.

  Thanks

  Lionel

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  Sandra Prunici

  • February 04, 2021 16:02

  Hi,

  Thank you for informing us regarding this.
  Ok, when you will try again to connect to your Brizy account please go to the "Cloud" option, not to the "Sign-up" one See here. The last one will create you a Brizy account but you already have a Brizy account with the same email.
  Hope now all will be fine.

  Best regards,
  Sandra

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