Brizy Cloud crushed and does not work any more

Robert Schlund

• February 03, 2021 16:58

The server returned a "500 Internal Server Error"

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  Sandra Prunici

  • February 04, 2021 08:56

  Hi,

  I'm sorry for this inconvenience! This problem lasted for 10 minutes when we made an important modification on the server. Now, all should work fine. Could you please check it?
  Thanks!

  Best regards,
  Sandra

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  Robert Schlund

  • February 10, 2021 07:39

  Thanks for this.

  But now I got a new problem: worked for 2 hours, saving layout all the time, after this signed out and in and after this the whole work is lost now. Trying to preview the layout that I did before shows me the following information: "This site is not yet created" - but the day before previewing my work was possible.

  What is  T H A T ?

  Please hurry up in giving me an info concerning the connection to the server - may be my work is not lost, because of an according mistake. May be it could be better to await your answer...

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  Sandra Prunici

  • February 10, 2021 15:52

  Hi,

  If you receive this problem this means that the page is saved in the Drafts. Therefore you have to go to this page and "Publish" it and after this to "Update" it. See here.
  If you published the site and still see the problem, please try to clean the browser cache and check it again. If the problem persists, please send us the URL link of this site. We will check it. If you don't want to make it public, let us know and we will delete it before approving your message.

  Best regards,
  Sandra

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