I purchase pro version and installed y still look like the free version

Yong Chen

• February 02, 2021 11:23

after installation of the pro version,

it works like a free version nothing good as what it shall be. and it also asks “Upgrade to pro” 

why? 

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  Sandra Prunici

  • February 03, 2021 11:14

  Hi,

  Could you please check if you followed all these steps to upload the Brizy Pro on your WordPress site?

  1 - Go to your Brizy account;
  2 - Download the latest Brizy Pro version (2.2.3) - don't unzip the folder;
  3 - Go back to WP dashboard in Plugins -> Add new -> Upload plugin;
  4 - Upload the zip folder you downloaded from Brizy account;
  5 - Activate the plugin;
  6 - Activate the license.

  If you followed all these steps and you still don't have access to Pro features, could you please send us a screenshot with the entire list of plugins you have on the dashboard?

  Thanks!

  Best regards,
  Sandra

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