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Video background (few issues)

Michael D

Greetings to the hard working staff of Brizy. I wanted to report a few things:

1. When the video background plays it shows the youtube or vimeo layout, the title, the username of the uploader, as well as the playback stream (bottom) of the video every time in the beginning for a few seconds before they go away. This is true for both youtube or vimeo links.

- Can this be improved? It takes away from an otherwise elegant design. I may be wrong, but other builders don't show the above mentioned. 

2. Sometimes, though not always, the repeat loop of the video has problems and it does not restart. Instead, there is a black/dark grey background that appears after video has finished.

I'll be happy to provide link and login details in private message if needed.

Thank you

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Comments

7 comments

Date Votes
  • Sandra Prunici

    Hi,

    Firstly, I'm sorry for the late response. For the next period, we prepare a new update and all the team is busy with testing it.

    One of our developers says that YouTube will add by default in the embedded videos (as it is used and displayed in the Brizy pages) the YouTube details. Unfortunately, I don't know many details about this subject but could you please send us the URL link of the page where you encounter these inconveniences? We want to check it and the problem with the loop option.

    Thank you and have a happy day!

    Best regards,
    Sandra

    Best regards,
    Sandra

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  • Michael D

    How can I private message you the URL link (I prefer to share the link privately if possible)? I still have the loop issue where when I scroll down the page, and then back up where the video background is the video has stopped entirely and the background is just dark grey. 

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  • Sandra Prunici

    Hi,

    You can send us there the URL link of your site and if you don't want to make it public, we can delete it from here. 
    Also, regarding the problem with the background video, could you please check if you have the latest Brizy Free 2.2.7 and Brizy Pro 2.2.3 version? Also, could you please temporary deactivate all external plugins (except Brizy Free and Brizy Pro) and activate a WordPress default theme? Do you have some Custom CSS or external code inside the page or site?

    Best regards,
    Sandra

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  • Lorenzo Muro

    Hello! Don't know if this issue was solved but it showed back again in the last brizy and brizy pro update and it's very ugly. Can you fix it?

    1. When the video background plays it shows the youtube or vimeo layout, the title, the username of the uploader, as well as the playback stream (bottom) of the video every time in the beginning for a few seconds before they go away. This is true for both youtube or vimeo links.

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  • Permanently deleted user

    Hi Lorenzo,

    Thank you for contacting us.

    I could not reproduce the issue you reported. Can you please send us the URL of your page where you have encountered this issue?

    Best regards, Nelea.

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  • Latrell Wigfall

    I'm having this issue currently on goodhairenterpries.com. I see the YouTube profile pop up in the top left in most loops of the video. Would love it if that was fixed. I'm sure its a widespread issue. It was like this 3 years ago when I made this website under a different domain.

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  • KC George

    Hello Latrell Wigfall,

    Have a look at https://jmp.sh/OaMsHVhF for my test. I do not see the YouTube profile image or profile name appearing in the top left corner of the background video.   

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