Paid for the personal version but when I kogin it is the free version were can I get support

Karel Jan Vroom

• January 30, 2021 09:24

Paid for the personal version but when I kogin it is the free version

Is there an email address were I can mail to so I have quick support to solve the problem. I want to start working ASAP. Please help here,

kind regards

Karel jan Vroom

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  Sandra Prunici

  • February 02, 2021 09:35

  Hi,

  I'm sorry for the late response. In these days we prepared a new update and all the team were busy with it and all test we have to make.

  Regarding the problem you found. Could you please make sure that you log-in in Brizy Cloud with the email you bought the Brizy Pro Personal license? You have to log-in Brizy Cloud exactly with that account and email because you have the Pro License on that account.
  Let us know id all is fine now.

  Thanks!

  Best regards,
  Sandra

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