Brizy Pro breaks the site after activating

Irfan H

• January 28, 2021 06:30

Hi,

We have purchased Brizy Pro and I am trying to activate it on my site. After activating it shows the below error in the logs and making the site unaccessible.

PHP Fatal error:  Uncaught Error: Undefined class constant 'MAJOR_VERSION' in /var/app/current/vendor/guzzlehttp/guzzle/src/Utils.php:118\nStack trace:\n#0 /var/app/current/vendor/guzzlehttp/guzzle/src/functions.php(71): GuzzleHttp\\Utils::defaultUserAgent()\n#1 /var/app/current/web/app/plugins/brizy-pro/vendor/guzzlehttp/guzzle/src/Client.php(194): GuzzleHttp\\default_user_agent()\n#2 /var/app/current/web/app/plugins/brizy-pro/vendor/guzzlehttp/guzzle/src/Client.php(75): GuzzleHttp\\Client->configureDefaults(Array)\n#3

Please note that:
1. I am running PHP 7.2

2. Brizy Free version is activated

3. Tried deactivating other plugins

Any ideas about what could be causing this issue?

0

• 

  Sandra Prunici

  • February 01, 2021 12:18

  Hi,

  Could you please check if you have the latest Brizy Free 2.2.6 and Brizy Pro 2.2.2 version? Also, could you please temporarily activate a WordPress default theme?

  Thanks!

  Best regards,
  Sandra

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• 

  Irfan H

  • February 02, 2021 06:41

  Hi,

  Yes I confirm that I have the latest Brizy Free 2.2.6 and Brizy Pro 2.2.2 version installed. Also, tried wordpress default theme and we are still having the same issue.

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• 

  Sandra Prunici

  • February 03, 2021 10:16

  Hi,

  Thank you for all these details!
  I have created a private ticket on this request. You had to receive a notification regarding this on email. Could you send us in that private message the WP credentials to this site?

  Thanks!

   

  Best regards,
  Sandra

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