This page needs a refresh. You’ve probably updated this page (or another page) in a different tab or browser.

Tan TY

• January 24, 2021 04:59

It occurred when i try to update after i added a hyperlink to an image. Else no error. I deleted the history and try again but no use.

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  Sandra Prunici

  • January 25, 2021 13:51

  Hi,

  Could you please check if you have the latest Brizy Free 2.2.6 and Brizy Pro 2.2.2 version? Also, could you please temporary deactivate all external plugins (except Brizy Free and Brizy Pro) and activate a WordPress default theme?

  Best regards,
  Sandra

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  Shane Moore

  • January 26, 2021 19:29

  I have this same issue.  I am using the latest Brizy Free 2.2.6

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  Sandra Prunici

  • January 29, 2021 11:16

  Hi Shane Moore,

  I will create a private ticket on this request but could you please give us more details about this problem? Did you have open the Birzy editor od the same page in another tab or window? We recommend have opened only one window/tab of a Brizy editor. Also, could you please inform us of what other conditions did you receive this problem? Did you receive it on each update of the page? Or did you encounter when you make an update after a lot of modifications of the page?

  Thanks!

  Best regards,
  Sandra

  Best regards,
  Sandra

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  Shane Moore

  • January 29, 2021 12:02

  It occurs with only a single tab open.  Any update just sits and "churns" for several minutes before failing.  It happens regardless of the change is big or small.

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  Sandra Prunici

  • February 01, 2021 18:10

  Hi,

  Thank you for all these details!
  I have created a private ticket on this request. You had to receive a notification regarding this on email. Could you send us in that private message the WP credentials to this site?

  Thanks!

   

  Best regards,
  Sandra

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