My site seems to be down

varshith tangirala

• January 27, 2021 16:08

Getting the following issue when trying to access my website

 

Your connection is not private

Attackers might be trying to steal your information from www.kalzi.app (for example, passwords, messages, or credit cards). Learn more

NET::ERR_CERT_DATE_INVALID

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  Alex

  • January 29, 2021 19:26

  Hi,

  Can you please confirm you added the CNAME record and A record? Do you have the green color in the "Custom Domain" section for both records? This is an indicator that the configuration was done correctly. 

  Also, do you have any external code on the website?

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  varshith tangirala

  • January 29, 2021 19:30

  Both are in green.

  It looks like the SSL certificate included with brizy cloud expired

  Can you guys take a look at the ssl certificate 

  the website is www.kalzi.app

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  varshith tangirala

  • February 02, 2021 19:14

  No external code in the website

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  Alex

  • February 03, 2021 13:26

  Please check it now.

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  varshith tangirala

  • February 03, 2021 15:37

  It works now, thanks for that Alex

  Just saw that current certificate is valid till may 4th, hope cert extension then is seamless as the ssl expired cert thing lead to customers unable to view the site for 2 weeks

  I get that its a free plan & this may seem like asking too much but since its a  .app domain users will not even be able view it unlike other domain extensions that can still be accessed so had to check.

   

  Also what do we need to do to get this working for kalzi.app as the CNAME 'host' value brizy provides is www which leads to www.kalzi.app being diff. from kalzi.app

   

  Any help on this is highly appreciated

  Thanks again :)

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  Alex

  • February 04, 2021 19:47

  Hi,

  I'm not sure I understand your last question. It sounds contradictory because CNAME is added to redirect www.yourdomain.com to yourdomain.com 

  Can you please give us more details?

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  varshith tangirala

  • February 04, 2021 23:19

  I've entered the values as mentioned in brizy

  but the website built in brizy only applies to www.kalzi.app 

  while the kalzi.app still has godaddy generic site thing.

   

  you can currently see that www.kalzi.app and kalzi.app are both showing different content which is not intended to happen

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  Alex

  • February 06, 2021 19:00

  I am redirected to kalzi.app when try to access  www.kalzi.app so actually I see the same site: https://jmp.sh/JlTuU7m Try to check this in a different browser or incognito window.

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