Blurred Images

Jacques Raymond

• January 21, 2021 22:05

Sandra,

I asked for your support for blurred images on my website last week...

I did not get any return from you....that sucks....

My image looks just fien on my backend but is blurred live on the web.

Looks like you are having many issues with blurred images with Brizy.

Do I need to send you my credentials in orderfor you to dig in my backend ?

I am joining images....

Here is my website....

https://site-internet.abc-web-france.fr/

Please respond, using your theme is so much consuming at trying to solve issues.

Cheers...

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  Sandra Prunici

  • January 22, 2021 12:19

  Hi,

  Could you please send us the link of the posts where I didn't send the reply? Are you about this post? In this post, I send you a reply 11 days ago but I didn't receive any reply https://jmp.sh/tAcXA8k. Also, could we please discuss in a more polite way? I notice that you address us a not beautiful word. We strive to manifest as we can our respect, devotion and we would like to receive it back.

  Back to the problem, you report here with the images - thank you for these details and the URL link. We could reproduce this inconvenience and our developers are working to solve it. We plan to release the fix in one of the future updates.

  Best regards,
  Sandra

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  Jacques Raymond

  • January 25, 2021 09:29

  Sandra,

   

  I did not mean to hurt your feeling, but that's the way I bahave when I get highly frustrated, my apologize if I did.

  So now, I just need to wait. Right ??

  Cheers...

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  Sandra Prunici

  • January 25, 2021 16:06

  Hi,

  Thank you for your reply! All is fine, I'm happy that we could understand each other!

  Regarding the problem with images - yes, at the moment we will ask a bit more time to solve this problem and find the cause. We are doing all the best to solve it as soon as possible!

  Thank you and have a great day!

  Best regards,
  Sandra

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