Saving Blocks in Cloud

David Kelley

• January 21, 2021 11:57

Hi,

With the Pro Cloud Version of Brizy cloud, every time I click on the heart icon to save a block, brizy "heart" icon turns, indicating it's saving; however nothing is actually saved.

I've tried the following:

- change browsers (edge, firefox, chrome);

- empty cache on browsers;

I believe someone had a similar problem and you fixed it privately...please let me know how to fix this.

Cheers.

Regards,

David

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  Alex

  • January 21, 2021 16:27

  Hi David,

  Can you please send us a screen recorder so we can see the problem and the whole process you do when you check?

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  David Kelley

  • January 21, 2021 17:13

  https://www.loom.com/share/7716d3d2a1f14fc1a27d5dcb1e28cf09

  Here you go.

  Regards,

  David

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  David Kelley

  • January 23, 2021 12:16

  Hi,

  Any news on this yet? I need to finish a project asap.

  Cheers,

  David

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  Alex

  • January 25, 2021 14:45

  Hi David,

  Thank you for all these details. I have created a private ticket for you and soon one of my colleagues will contact you for more information.

   

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