Button "Edit with Brizy" is missing

Gil Eliahu

• January 16, 2021 13:17

I just installed fresh wordpress website.

After that I installed some theme called "Calliope"
After that I installed brizy pro plugin that I have on my computer..
After that I go to some page I have and the "Edit with Brizy" button was not there...

I tried then to uninstall all (Brizy pro and regular brizy plugins) and reinstall Brizy directly from the plugin store in wordpress. 

I was hoping that it will fix the issue but it did not...

 

Seems that you guys releasing broken stuff on the internet..
This stuff is broken and unusable 

 

Please fix it..
I used the plugin before but I will consider to not use it because I am very disappointed from it...

 

Thanks

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  Sandra Prunici

  • January 18, 2021 13:14

  Hi Gil,

  Yes, we know about this problem but we already fixed it on the latest Brizy updates. Could you please check if you have the 2.2.6 version for Brizy Free and the 2.2.2 version for Brizy Pro?
  If you still have this inconvenience, could you please try to deactivate all external plugins (except Brizy Free and Brizy Pro) and activate a WP default theme? Do you receive the same problem?

  Thank you!

  Best regards,
  Sandra

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  Gil Eliahu

  • January 19, 2021 16:49

  I uninstalled the brizy pro. I have only prizy free 2.2.6.
  I don't want to install the pro version yet because I already used it on some website I have.

  But I still expect to see the Edit with Brizy button and I don't see it. This is what I see:

  

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  Gil Eliahu

  • January 19, 2021 17:14
  • Edited

  Humm, maybe the theme have code that blocked Brizy?

  It comes with it's own editor. This theme suggested me to install another page editor like Brizy.

  If this is the case, then your competitors are playing dirty game :) 
  They creating theme that have code to block a competing product so the user will have no other option

  
  Anyway I think that I am going to use this new editor that the theme suggested.

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  Sandra Prunici

  • January 19, 2021 17:28

  Hi,

  Could you please tell us what theme did you use? When you create a new page, do you see here the "Edit with Brizy" https://jmp.sh/vwuNmWZ? What is the version of the WordPress you are using?

  Thank you!

  Best regards,
  Sandra

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  Gil Eliahu

  • January 19, 2021 18:01

  It is just a theory. Maybe I am wrong.

  I installed 21 themes so maybe it is one of them:

  

  

   

  

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  Gil Eliahu

  • January 19, 2021 18:58
  • Edited

  Lol

  After I did what the theme suggested me to do (to install their competing product) I see now this Edit with brizy button and also their button

  

   

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  Sandra Prunici

  • January 21, 2021 08:08

  Hi Gil,

  Thank you for updating us regarding this problem and great to know that now all is already working fine.
  Let us know if we can help you with something else.

  Best regards,
  Sandra

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