ShortPixel failed

Emil Moe

• January 20, 2021 11:05

ShortPixel fails for me (3 out of 3). I tried to insert the license again, I also tried to generate a new license, still fails.

I can see this has happened before: https://support.brizy.io/hc/en-us/community/posts/360071994271-Problem-with-Shortpixel?input_string=ShortPixel%20failed

I have the latest versions of Brizy and Pro.

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  Sandra Prunici

  • January 21, 2021 10:44

  Hi,

  Could you please check if you have the latest versions for the Brizy Free 2.2.6 and Brizy Pro 2.2.2? Did you activate with success the ShortPixel license?

  Could you please temporary deactivate all external plugins (except Brizy Free and Brizy Pro) and activate a WordPress default theme? Do you receive the same problem?

  Thanks!

  Best regards,
  Sandra

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