brizy site breaks
Dear Brizy Team,
There are two people working on the same Brizy site. We do coordinate each other so only one person works on it at the same time. Unfortunately it is not possible to have two people working on the same site at the same time
Never the less it happened twice to us that a site just breaks, which means it cannot be diplayed anymore. I still can be opened in Brizy editor and appears, but when looking at the preview we get the status message: "There was a critical error on your website. " and the site does not get displayed. We are not sure this happens because we are changing who is working at the site or if the problem comes from somethign different.
Please help, we redid the same bigger site twice already.
Also site is run at a client internal intranet so we can give you access but would need to schedule it via teamviewer using one of our terminals. We could send you the brizy code though from the page if you would need it.
Please let me know how we could circle in this issue?
Best regards,
Max
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Hi Brizy,
any update on my issue? I started this issue over two months ago and could still not get your support team to look into it. I do have all login credentials ready for your technical team to have a look whenever they are up for it. All I need is an upfront notice so I can reset the VPN credentials, the developer can access within a week from refreshing the VPN access. Please let me know because I do need to fix this issue if I want to keep using Brizy.
Best regards,
Max
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