Changing Account Email

Nick Mastro

• January 14, 2021 18:56

Every time I try to change the email and it keeps reverting to my old email. I tried typing it twice and saving several times. 

Please help. I am losing the email address on file. 

1

• 

  Sandra Prunici

  • January 15, 2021 12:31

  Hi,

  Could you please inform us what is the current email address of the Brizy account and with what email do you want to change it? You can send us here and if you want to keep them private, let us know and we will delete them before approving your message.

  Thanks!

  Best regards,
  Sandra

  0
• 

  D F

  • June 10, 2021 17:09

  I want to change my email too. Are you saying that I should tell you that I want to keep it private so that you delete it before approving the post?

  0
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  Sandra Prunici

  • June 11, 2021 10:35

  Hi,

  If you want to change the email of your account, could you please go to your Brizy account and access the Account - >Settings? From there you can change the email (please don't forget to fill the "Confirm your email address" field too and after this to save the changes you make). See here.

  Best regards,
  Sandra

  0
• 

  Tjaša De Reya

  • December 06, 2021 09:24
  • Edited

  Hi!
  I am having the same problem.. I accidentally set up my Brizy account under my work email, instead of my personal email. Now I can't change this Brizy Pro account email.
  I went into Account -> Settings ... Changed the email (filled all the necesary fields), but after I click save, nothing happens. The same old email remains.
  I want to change my account from t....to t....1@...
  (Plese remove my emails from this forum, I want to keep them private)
  
  

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  Permanently deleted user

  • December 06, 2021 09:36

  Hi,

  Thank you for contacting us.

  We have already changed your account as you asked, please check now.

  Best regards, Nelea.

  0
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  Adrian Giurgiu

  • March 10, 2022 18:11

  Hello! I'm having the same problem. I've been trying this for a long while but still nothing.

  0
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  Natalia Chitoroaga

  • March 10, 2022 18:16

  Hello Adrian,

  I've changed the emails for your account.

   

  Let me know if you have any other questions or issues.

  Regards, Natalia

  0
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  Adrian Giurgiu

  • March 10, 2022 18:44

  Thank you!

  0
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  Francesco Gaudiano

  • December 22, 2022 11:38

  Hi! I'm having the same problem. How can I do it?

  0
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  Permanently deleted user

  • December 22, 2022 13:10

  Hello,

  If you want to change the email of your account, could you please go to your Brizy account and access the Account - >Settings? From there you can change the email (please don't forget to fill the "Confirm your email address" field too and after this to save the changes you make). See here. did you try to change the email from your account ?

  Best regards, Nelea.

  0
• 

  Bader Dokhan

  • March 24, 2023 22:56

  Hey Team,
  
  The email setting is not responding to my change to the email address. please advise
  I want to change my account email address. how can I change it privately here ?

  0
• 

  Ariel H.

  • March 27, 2023 09:08

  Hi James,

  Thank you for reaching out to us.

  Could you please try using another browser and see if you can get it work?

  I am looking forward to your response.

  Best regards,
  Ariel H.

  0
• 

  Bader Dokhan

  • April 02, 2023 00:06

  Hi Ariel,
  
  I tried safari, edge, chrome, and firefox and the private mode of them the settings does not save the change on the email.
  
  thanks,

  James

  0
• 

  Ariel H.

  • April 03, 2023 08:48

  Hi James,

  My apologies for the inconvenience.

  We have created a private ticket to further discuss and address your concern. Our team will be in touch with you shortly.

  Best regards,
  Ariel H.

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