Unable to Preview or Publish

Dean Hutchinson

• January 19, 2021 18:45

I  Have been working on a couple of test projects to learn Brizy and have been unable to preview or publish with subdomain. I looked at the other similar issues here in the forum, cleared my cache and tried to copy and paste the url in another browser but nothing has worked. So I'm not sure if it is something I  am doing wrong or if there is an issue with my account.

Please Help.

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  Alex

  • January 20, 2021 17:01

  Hi,

  Could you please check if the homepage of this project isn't saved in the Draft? If your page is set to Draft please Publish the page, click on the Update, and after this on the Preview: https://jumpshare.com/v/4rzTPPFLDjZlMgmFXYEs

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  Dean Hutchinson

  • January 20, 2021 17:47

  I  have tried several times how you video showed and through the projects page with subdomain which shows a green strip across the top which shows done but still doesn't work.

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  Alex

  • January 20, 2021 22:04

  Hi,

  Please provide the link to your website and we will look into it. Thanks.

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  Dean Hutchinson

  • January 20, 2021 22:15

  Im not sure what you mean by link. It is in my projects file in my account Deans Place.

  The other project Im working on is Ragtime Dr. Dave also in the projects. The ragtime project has 3 pages, the bio page and CD's and Sheet music. The last 2 pages will preview but not the home page.

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  Alex

  • January 21, 2021 16:08
  • Edited

  Hi,

  by Link, I mean the Project URL: https://jmp.sh/m04j9TU Please refer to this video and make sure you understand how a Brizy Cloud Project works and is published: https://youtu.be/9-qsngz1Dnk?list=PLSWJ3G5dn_5gFT1hQjY94DMu_PwXrIw_F Maybe there's a misunderstanding in this process and your project was not published to a Brizy subdomain.

   

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  Dean Hutchinson

  • January 21, 2021 17:02

  Here is the link: https://deansplace.brizy.site I watched the video again and I did miss a step but it still isn't working after going through the proper steps. If I need to I can start over. I  will see if you can find the issue. If not I will delete the project and start over. Thank you for your patients.

  I 

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  Alex

  • January 22, 2021 18:53

  Hi Dean,

  The site works well for me: https://jmp.sh/BTWM6Zf Try to clear your cache or check it in incognito mode.

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  Dean Hutchinson

  • January 22, 2021 20:58

  Hi Alex, Thank you for all your help. Im not sure why but when I checked the site this morning everything was working fine. 

  Once again thank you and have a great day.

  Dean

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  Alex

  • January 25, 2021 14:40

  Hi,

  I'm glad to hear that.
  Let us know if you need anything else.

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