Pop-ups no longer functioning post plug in update

Joseph Lippincott

• January 18, 2021 23:15

Since the latest update, several pre-existing on-page (created with the builder, not through the "pop-ups" section of the plug in) pop-ups no longer function and cannot be edited. When in the builder I can see the thumbnail of them when I click the link icon of the element, toggle to the 'popup' tab of the link, but clicking the thumbnail does not open them up for actual editing. It's has only affected some of the pop-ups throughout the site, not all of them. The affected ones do not function on the front end. I have tried the usual disabling of all other plug-ins except for brizy and brizy pro. I deactivated and reactivated both of those plug-ins separately. I even tried recreating new plug-ins on those pages, but the same editing issue presents itself. Any thoughts?

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  Alex

  • January 19, 2021 11:55

  Hi Joseph,

  We know about these issues and our developers are already working on a fix. We will soon release an update that will fix these issues. 

  Sorry for the created inconvenience.

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  Melissa Ward

  • February 01, 2021 21:50

  I am having the same issue with not being able to click on the thumbnail to edit.

  Has this been resolved yet? 

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  Alex

  • February 02, 2021 20:43

  Hi,

  Please update the plugins to - Free 2.2.7 and PRO 2.2.3 and check again.

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