Menu follow wrong link after using TRANSLATEPRESS

Nikolay Zhukov

• January 11, 2021 22:13
• Edited

Dear Customer support Team,

I will ask you kindly to assist me.

Now I am working under a second language version of my website by using TRANSLATEPRESS (Russian+Turkish)- When I choose the menu it follows me the wrong link.

For example, it follows to the:

https://www.tef.com.xn--tc-xlcas5aa7i/

instead of

https://www.tef.com.tc/миссия/

And now I'm trying to switch the language and it gives me this

https://www.tef.com.xn--tc-xlcas5aa7i/

Thank you in advance!
Will wait for your soonest reply and solution!

Kind regards

0

• 

  Sandra Prunici

  • January 12, 2021 16:33

  Hi,

  I found that you reported this issue here but you said that you could solve this inconvenience. Could you please confirm that all is working fine now?
  Also, I tried to check this problem and seems that it is solved already. See here.

  Best regards,
  Sandra

  0
• 

  Nikolay Zhukov

  • January 12, 2021 18:44
  • Edited

  Dear Sandra,

  sorry for the misunderstanding, I thought it solved the problem but unfortunately no, try to switch the language to Turkish (tr) for example, and click on all menu items one by one. All the time it crashes on some links, and still I can't understand what is going on and how can I fix this.

  Will wait for your soonest reply and solution!

  Kind regards

  UPD.

  Updated all plugins on WordPress. At the moment site is stable. I'll made some tests these days and will keep you updated.

  0
• 

  Sandra Prunici

  • January 13, 2021 14:44

  Hi,

  I checked again the site you send us and all seems to work fine. I followed your instructions and all seems to work correctly. See here. Could you please check again? Also, I would recommend deleting the browser cache.

  Best regards,
  Sandra

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• 

  Nikolay Zhukov

  • January 15, 2021 16:48

  Dear Sandra,

  thank you so much for your support.

  After the update, everything seems fine. Thanks a lot.

  Kind regards

  0
• 

  Sandra Prunici

  • January 18, 2021 10:16

  Hi Nikolay,

  Great :)! Thank you for updating us regarding this problem!

  Best regards,
  Sandra

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