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I am Facing issue of Template not showing on my Brother's live site

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  • Sandra Prunici

    Hi Steve,

    I accessed the link you send us and find that the single products are loading fine. I find on some products that the image isn't loading but it seems to be caused by an external plugin, as you can see in this video https://jmp.sh/SVgral0. Could you please check them? To find what plugin cause this problem, please temporary deactivate all external plugins (except Brizy Free, Brizy Pro and WooCommerce) and activate a WP default theme. If the problem will disappear, please activate plugins one by one and check if the problem appears. When the problem will appear, this means that the last plugin you activated creates this inconvenience.

    Also, could you please check if you have the latest versions for Brizy Free 2.2.3 and Brizy Pro 2.2.0?

    Best regards,
    Sandra

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