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I don't see the plugin

Comments

7 comments

  • Alex

    Hi,

    It's strange but it seems to be an external influence from either WordPress or another plugin. Do you have any WordPress manage plugin or extension? 

    What happens if you do a manual installation?

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  • Corrado Matteoni

    No the plugin installed are in the screenshot. Nothing more.

    I try to follow the manual install... but it overwrite the actual work?

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  • Alex

    the pages will not be affected because the settings are saved in the WordPress database.

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  • Corrado Matteoni

    Good morning,I try to reinstall the plugin, but the problem is always there.

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  • Natalia Chitoroaga

    Hello!

    Do you have the Whitelabel option enabled for your WordPress dashboard? 
    Link about the WhiteLabel feature - https://support.brizy.io/hc/en-us/articles/360040492831-How-to-activate-the-white-label

    Thank you!

    Natalia

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  • Corrado Matteoni

    Hello Natalia,

    I have not enable the WL for this installation.

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  • Alex

    Hi,

    sorry for not getting back to you sooner. This message was in the spam folder and we didn't know about it.

    I know it's been a while since you post the comment so my question is: can we still help you with anything else?

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