Global Popup is not loading

Mauricio Aizawa

Hey guys,

It seems global popup functionality has an issue/bug in Brizy Cloud.

Please check this video please: https://a.cl.ly/OAuWXy8q

I realized it started around 3pm on Jan, 14th.

Please let me know in case you need more details.

Thanks

Mauricio

Comments

7 comments

Alex

January 14, 2021 22:10

Edited
Hi,

Yes, there was such a problem but today we released an update that includes a fix for this. Can you please check now?

Also, sorry for the created inconvenience.
0
R J

January 15, 2021 16:09
Dear Alex, unfortunately it still does not work. The popup cannot be edited and also cannot be opened. See screenshot. Thank you. Have a nice evening. Cheers Neo
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Alex

January 18, 2021 15:11
Hi,

From what I know the problem with pop-ups in your project is already on the inspection list as a result of your other comments to other posts. My colleague Sandra will be back to you soon with an update.
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R J

January 18, 2021 15:13
Dear Alex, many thanks. (-; Have a nice day. Best regards Neo
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Alex

January 19, 2021 10:54
Anytime ;)
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Umut Korpe

August 30, 2025 11:40
On all my Brizy Cloud websites, the global pop-up sections are not working. Clicking them doesn't open the site. When I remove them from the global view, they open the site. This is a very urgent and serious problem. The most important part of the website is the click-action pop-up sections. Can we please resolve this urgent issue? Brizy cloud user: umutkorpe@gmail.com
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KC George

September 01, 2025 10:40
Hello Umut

We have replied to you at https://support.brizy.io/hc/en-us/community/posts/29134642220690. Let's continue the discussion there.
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