Cannot save blocks or layouts

Peter Smith

• January 14, 2021 03:16

Hi, I have the latest Brizy free and pro installed. When I try to save a block or layout the icon keeps spinning - nothing saves. Saved blocks are also loading very slowly.

0

• 

  Sandra Prunici

  • January 14, 2021 16:43

  Hi,

  I notice that you indicated that you have the latest updates for the Brizy plugins but could you please check if you have the 2.2.6 version for Brizy Free and the 2.2.2 version for Brizy Pro? Also, could you please check if you have the same problem if you temporary deactivate all external plugins (except Brizy Free and Pro) and activate a WP default theme?

  Thanks!

  Best regards,
  Sandra

  0
• 

  John Kirkpatrick

  • January 14, 2021 23:03
  • Edited

  Hi Sandra,

  As stated I used the latest as above. I also deactivated plugins and activated default theme as is always my first action.

  I've reverted back to 2.2.3/2.2.0 as need to work on the site, and everything is perfectly fine.

  Regards,

  John

  0
• 

  Sandra Prunici

  • January 15, 2021 13:10

  Hi,

  My colleague Natalia informed me that she already got in touch with you and asked your WP credentials to this site. Could you please send them in that private ticket and we will investigate this issue?

  Thanks!

  Best regards,
  Sandra

  0

Please sign in to leave a comment.