How to get Brizy to wORK

Don Nelson

• January 13, 2021 04:26

I upload Pro version and then uploaded free version. It does not work on my installation of wp which has been updated to the latest version. What have I done wrong. Templates are not there and when I open a new page it does not give me a chance to use Brizy. Help. Don

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  Sandra Prunici

  • January 13, 2021 10:05

  Hi, Daan,

  I'm sorry for this inconvenience! We could encounter this issue and our team are working to fix it as soon as possible. We plan to release a new update today or at last tomorrow. We will inform you when will receive any update from the team regarding this issue.

  Thank you for understanding!

  Best regards,
  Sandra

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  Sandra Prunici

  • January 13, 2021 12:20

  Hi,

  We have an update regarding this issue. We already solved it and released a new update with this fix. Could you please update the Brizy Free to the latest version 2.2.5?

  Thanks!

  Best regards,
  Sandra

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  Frank Rampulla

  • January 13, 2021 18:14

  Hi Sandra, 

   

  I am having the same issue with my newly purchased Brizy Pro account. Is there a fix for this as well? I cant access Brizy at the moment. 

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  Sandra Prunici

  • January 14, 2021 14:03

  Hi Frank,

  Could you please check if you have the latest versions for Brizy Free 2.2.5 and Brizy Pro 2.2.1? You have to install both plugins because the Brizy Pro is an extension of the Brizy Pro. 
  If you have the latest versions and you still encounter the problem in Brizy editor, could you please give us more details about it? Where did you find it? How it is manifest? Could you send us some screenshots or video with this issue? Could you send us the URL link of the page where we can check this problem?

  Thanks!

  Best regards,
  Sandra

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