Issues after update to 2.2.4 and 2.2.1 Pro

Pieter Den heten

• January 13, 2021 01:19

After updating to the latest versions I have issues that multiple elements don't keep their width. I can't find a way to correct it and it looks very bad. See attached carousel for reference.

0

• 

  Sandra Prunici

  • January 13, 2021 10:49

  Hi,

  Unfortunately, we couldn't reproduce the problem you encounter. Could you please send ys the URL of the page where we can check it?

  Also, could you please inform us what theme did you use? What page template did you use for this page https://jmp.sh/UhuOoSl? What block width did you use (full or boxed) https://jmp.sh/4rGMGis?

  Best regards,
  Sandra

  0
• 

  Anders Christensen

  • January 13, 2021 14:21

  Hi Sandra 

  I have same problem. See my page: www.norbec.dk. all pages are messed up. 

  im using wordpress pluging and my layout is boxed. but the margins are totally messed up like its mixing phone layout with pc layout...

  please help.

  1
• 

  Anders Christensen

  • January 13, 2021 14:30

  Futhermore i can tell you, that the problem happened yesterday, as i was making a new page and making a copy of a block with tekst and image side by side. Suddently when i deleted some of the text inside the box the entire block turned very narrow like above. I stopped editing (saved my layout) and this morning i realized that 60% of our homepage had changed layout to this phone narrow version.

  The site works fine on mobiles, but is a mess on laptop and ipad.

   

  0
• 

  Sandra Prunici

  • January 13, 2021 14:55

  Hi,

  Did you use the Blocky theme? We found that this issue can happen only in the Blocksy theme. But I have good news, we collaborated with the Blocksy theme and they announce that in a short time, at last tomorrow, they will release a new update and will fix this inconvenience from their part.

  Thank you for your patience!

  Best regards,
  Sandra

  1
• 

  Anders Christensen

  • January 13, 2021 15:59

  Hi Sandra

  Yes im using Blocksy theme.. Sounds good with the update. I choose blocksy because you made this coop. But would be nice to prevent these issues in the future..

  Thank you for the response, i will wait for blocksy update..

  1
• 

  Pieter Den heten

  • January 13, 2021 23:24

  Hi Sandra, apologies or the late reply. I indeed use the Blocksy Pro theme. Thanks for your due diligence and I look forward to the update. 🙂

  0
• 

  Sandra Prunici

  • January 14, 2021 11:17

  Hi there,

  Thank you for your understanding and patience!

  Best regards,
  Sandra

  1
• 

  Anders Christensen

  • January 15, 2021 09:01

  Hi Sandra

  Any news in this case??  Our website is suffering badly from this...

   

  Best regards.

  0
• 

  Anders Christensen

  • January 15, 2021 09:15

  Ahh i got this code from blockzy. it fixed it.....

   

  .content-wide [data-structure*="brizy"] .brz-section--boxed {
  	--brz-section-container-width: var(--container-width);
  	--brz-section-container-max-width: var(--container-max-width);
  	}

  1
• 

  Sandra Prunici

  • January 15, 2021 14:56

  Hi Anders,

  Thank you for updating and sharing with us the code offered by Blocksy as a temporary fix. Hope it will help other users to move forward until the official update.

  Thank you!

  Best regards,
  Sandra

  0

Please sign in to leave a comment.