issues with Polylang

Kit Hub Innotech Impact Ltd

• January 12, 2021 15:27

Hi dear team, 

I hope you are all healthy.

I have a preoccupation concerning polylang, the plugin suitable for Brizy. I already finished my website. I wanted to setup polylang in order to translate automatically all the pages in two others languages (french is my default language). After installation of Polylang and Lilngotek (An additional plugin of Polylang), my site doesn't translate automatically.

Thanks for your reply

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  Alex

  • January 13, 2021 20:51

  Hi,

  this plugin has not been tested with Brizy so I'm not sure if it will work or not. Could you please give us more details on what exactly is not working? Is the translation simply not happening or are there any error messages? I will add all these details in an internal issue and we will check this. That plugin probably needs some special configurations to work.

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  Akis Tsirimokos

  • December 15, 2021 23:48
  • Edited

  Hi dear team,

  I did an update the brizy plugin in wordpress since then the polylang plugin does not show up the languages on the central menu of the pages .

  What can i do to solve the problem and the languages show up again on the central menu ?

  Thanks !!

   

  Yours sincerely ,

  Akis 

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  Doina P

  • December 16, 2021 20:38

  Hello Akis,

  Thank you for your message!

  Can you please send us some screenshots or a video regarding this problem? At the same time, please clear all the cache, make sure you updated Free and Pro and disable all the plugins that you do not use. Hope to hear from you soon!

  With kind regards,

  Doina

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  Akis Tsirimokos

  • December 20, 2021 19:32

  Hallo Mrs . Doina , When I did an update the brizy plugin in wordpress since then the polylang plugin does not show up the languages on the central menu of the pages . I cleared all the cache and i updated free and pro version but the problem remains. What can i do to solve the problem and the languages show up again on the central menu ? I will attach you 2 screenshots from the site to show you the problem . Thanks !! Yours sincerely , Akis Tsirimokos. 

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  Doina P

  • December 20, 2021 20:15

  Hello Akis,

  Thank you for your message!

  First of all, please do not respond to "no-reply emails" as they come as SPAM and some content (as your screenshots) do not show up. Second of all, please try again to send us the screenshots and I will create a ticket for you and one of my colleagues will contact you as soon as possible.

  With kind regards,

  Doina

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  Akis Tsirimokos

  • December 20, 2021 22:06

  Hallo Mrs . Doina ,

  I am sending you the email again.

  When I did an update the brizy plugin in wordpress since then the polylang plugin does not show up the languages on the central menu of the pages .

  I cleared all the cache and i updated free and pro version but the problem remains.

  What can i do to solve the problem and the languages show up again on the central menu ? 

  I will attach you 2 screenshots from the site to show you the problem .

   

  Thanks !!

   

  Yours sincerely ,

  Akis Tsirimokos.

  

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  Doina P

  • December 20, 2021 22:50

  Hello Akis,

  Thank you do much for your message and details! 

  I will create a ticket for you and one of my colleagues will approach you as soon as possible! Please make sure you give them all the details that they need. This might take a while as our work day is coming to an end but I guarantee you that in the next 12 hour you will get a response. Hope this helps and thank you for understanding! 

  With the best regards,

  Doina

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