Brizy Cloud connection to Wordpress

Christine Anserlian

• January 11, 2021 11:19

Hello, 

I am trying to connect with Brizy cloud in my Wordpress account. I am getting a notification that either my username or password are wrong. 

I have double checked and I can sign it perfectly in Brizy Cloud with those credentials. 

Can we do something to fix this? 

My Brizy Cloud email: christine.anserlian@oneten.ch. 

Thank you, 

Christine

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  Sandra Prunici

  • January 12, 2021 12:44

  Hi,

  Could you please check if you have the latest updates for Brizy Free 2.2.3 and Brizy Pro 2.2.0? Did you connect with your Brizy account? Are these credentials the same you log-in Brizy Cloud? Could you please try to log-out from WordPress, then log-in again and try again to connect with your Brizy account?
  In the last days, did you not change the password of the Brizy account? Can you log-in Brizy account?

  Best regards,
  Sandra

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