Display conditions not working

Giacomo Podetti

• January 08, 2021 14:07

For a few months now the display conditions won't open in the pop-up builder. 

0

• 

  Sandra Prunici

  • January 11, 2021 14:17

  Hi,

  Could you please send us the URL link of the site where you receive this problem? In what conditions did you receive it? Could you please send us a screenshot or a video?

  Thanks!

  Best regards,
  Sandra

  0
• 

  Giacomo Podetti

  • January 11, 2021 14:30

  Hello Sandra,
  
  Here is a video to show the problem I am experiencing ➡️ https://we.tl/t-n62IBsbdU1

  I can't access the Display Conditions tab inside brizy cloud, as shown in the video 
  
  Hope this helps to understand the problem!
  Thank you
  
  
  

  0
• 

  Sandra Prunici

  • January 12, 2021 14:17

  Hi,

  Do you have the Brizy Pro? Unfortunately, for the Free accounts isn't possible to set display conditions to the global pop-ups. We are discussing the global pop-ups for Free accounts and we plan to exclude this option for the Free account.

  Best regards,
  Sandra

  0
• 

  Giacomo Podetti

  • January 12, 2021 14:28

  Hello Sandra, 

  I don't have a Pro account but was considering making one. 
  
  Thank you
  Giacomo

  0
• 

  Sandra Prunici

  • January 13, 2021 13:15

  Hi Giacomo,

  Unfortunately, this option is available only for Pro users.
  Let us know if we can help you with something else.

  Best regards,
  Sandra

  0

Please sign in to leave a comment.