Websites Using Wordpress Posts on Front Page Receiving Timeout Errors
I have two websites where the front-page is timing out whenever I have a Brizy wordpress feed (Posts) on the front-page. On both sites, the PHP is throwing this error and Cloudflare just shows the 504 error page:
"PHP Fatal error: Allowed memory size of 268435456 bytes exhausted (tried to allocate 86016 bytes) in /var/www/webiste/htdocs/wp-content/plugins/brizy/content/placeholder-extractor.php on line 77"
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Hi,
you need to increase the PHP memory limit. Please refer to this article: https://www.wpbeginner.com/wp-tutorials/fix-wordpress-memory-exhausted-error-increase-php-memory/
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It's an extremely small website (maybe a couple of dozens of posts), with almost no traffic, and the memory limit is 256MB. Also, the ONLY place I'm experiencing this issue, is the front-page of two different Brizy websites where there is a post feed on the front page. But just for testing sake, I increased it it 512MB, and here's what I'm getting now:
[05-Jan-2021 15:21:28 UTC] PHP Fatal error: Allowed memory size of 536870912 bytes exhausted (tried to allocate 24576 bytes) in /var/www/website.com/htdocs/wp-content/plugins/brizy/editor/helper/dom-tag.php on line 72
[05-Jan-2021 15:21:28 UTC] PHP Fatal error: Allowed memory size of 536870912 bytes exhausted (tried to allocate 106496 bytes) in /var/www/website.com/htdocs/wp-includes/functions.php on line 3498
[05-Jan-2021 15:21:28 UTC] PHP Fatal error: Allowed memory size of 536870912 bytes exhausted (tried to allocate 90112 bytes) in Unknown on line 0
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Hi,
can you please confirm you have this issue with the latest Brizy versions - Free 2.2.3. and PRO 2.2.0? Also, do you have the same problem if you disable all your external plugins? What version of PHP are you using?0 -
- Using PHP 7.4
- Using latest version of Brizy Free & Pro
- Still occurrs when disabling all plugins0 -
Hi,
sorry for not getting back to you sooner. Do you use Post Excerpt on your post listing pages? I had a word with the dev and it seems that such an error could be caused by Post Excerpt. Memory limit 512 should be sufficient. So, if you use Post Excerpt, we recommend that you temporarily remove it until we will release a fix. Let me know if that helped you.
btw: This may also be due to a large number of page revisions, so try deleting revisions.
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Hi Alex, I deleted all of my revisions (both for blogs and pages) and that had no effect. However, when I deleted the Post Excerpt, that does allow the page to load now.
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Hi,
Yesterday we released a new update for Brizy: Free 2.2.5 and PRO 2.2.1 so please update the plugins and check again. In the latest version of Brizy PRO we did some work with reference to the post excerpt.
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One site is now working. The other site with the same Brizy Verions (Brizy Free v 2.2.2 and Pro v2.2.6) is experiencing the same problem as before.
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Hi,
did you delete the excerpt on the second site and still have that memory error?
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- Previously: both sites had a memory error when the excerpt was there before the update.
- Then I removed the excerpt and they both worked.
- Then I updated Brizy
- Then I added the excerpts back to the front page Posts
- Now one site works and the other still gives a memory error
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try deleting the Posts element and adding it again. There is a suspicion that it could only be a problem if the #post excerpt was added manually. Please let me know if this worked for you.
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Unfortunately still experiencing the error.
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I have created a private ticket for you so please send your login details there and we will look into it. Thanks.
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