Global blocks randomly reorders

Jasmin Scott

• January 05, 2021 16:31

I have noticed that my global blocks randomly reorder occasionally on random pages, so the footer will be at the top for example. 

Is there a way to resolve this as the website has now been published and i want to prevent this from happening as it is as professional website. 

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  Sandra Prunici

  • January 06, 2021 14:24

  Hi,

  Yes, we know about this inconvenience and we notice that it is happening when on the page are more global blocks. In the case on the page are a lot of global blocks, the page can confuse when and show them in the wrong order. To solution this inconvenience, we can suggest adding 2-3 simple blocks. If you don't need those blocks, you can hide them from desktop, tablet and mobile mode. Another solution can be using the Saved blocks.
  Let us know if we can help you with something else.

  Best regards,
  Sandra

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  Scott O'malley

  • April 14, 2021 10:29

  Hi Sandra, I am having the same issue with a website, the page has 4 blocks reordering on most pages - but not all and so has no system to it.

  Are you going to fix this issue? if not I would be looking at having to change about 50-60 pages of a website and updating each page if the menu is changed, which is not practical.

  Thanks Scott

   

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  Sandra Prunici

  • April 14, 2021 13:29

  Hi,

  Could you please check if you have the latest Brizy Free 2.2.12 and Brizy Pro 2.2.9 version? Could you please delete the browser, site and server cache? Do you receive the same problem? did you try to apply the suggestions from my previous reply?

  Thank you!

  Best regards,
  Sandra

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