Netlify Sync Not Working

Srikanth Nair

• December 28, 2020 05:28

Hello team!

I have followed the instructions here - https://support.brizy.io/hc/en-us/articles/360044234652-How-to-connect-your-Netlify-account - to connect Brizy Cloud to my GitHub/Netlify account and I am getting the "Successfully connected to Brizy Cloud" message. However, even after a few hours of connecting, the actual site I have built, has not synced.

Can you please let me know if there are any troubleshooting steps I can take?

Netlify shows the site as published, but my GitHub repo does not show anything but the index file (which is the successfully connected to Brizy page).

Just so you are aware, I changed my repo from public to private.

Any help/suggestion is appreciated.

Previously, I was able to connect a .com to Brizy (site hosted on Brizy) but the site load time was being plagued by some JS scripts taking time to lead (see screenshots below), hence my wanting to try Netlify to see if that speeds up site loading.

Thanks.

Sri

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  Sandra Prunici

  • December 28, 2020 16:55

  Hi,

  Could you please indicate the URL link of the site where you receive this problem? Also, could you please send us the email of your GitHub account?

  Thanks!

  Best regards,
  Sandra

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  Srikanth Nair

  • December 28, 2020 20:03

  @Sandra Thank you for getting back to me Sandra, much appreciated.

  I have since confirmed that GitHub sync will not work if I make the repo private. Is this by design?

  Any chance we can take the conversation private as I would rather share the URL in private since it is not meant to be public yet.

  Thanks.

  Sri

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  Sandra Prunici

  • January 04, 2021 09:04

  Hi,

  Yes, the repository should be public to be able to sync all modification from Brizy Cloud. 

  You can send the URL link here and we can delete it before approving your message.

  Thanks!

  Best regards,
  Sandra

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