Contact Form Settings

Java Jiver

• December 27, 2020 16:57

I have a lead contact form on several pages and this form was cloned from a saved block, but not global.

When I make changes to the contact form settings, it seems to affect all the contact forms, rather than the one page I am working on. 

How do I separate the general settings 'per form' on each page without affecting the form across the other pages??

 

 

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  Sandra Prunici

  • December 28, 2020 13:18

  Hi,

  Unfortunately, I couldn't reproduce the problem you reported see here. Could you please check if you didn't add accidentally the block in the Global one and added in the pages from that section? Do the blocks have this symbol? Could you please send us a video or screenshot with this problem?

  Could you please check if you have the latest versions for Brizy Free 2.2.3 and Brizy Pro 2.2.0? If you temporary deactivate all external plugins and activate a WP default theme, do you receive the same problem?

  Thanks!

  Best regards,
  Sandra

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  Java Jiver

  • December 28, 2020 20:43
  • Edited

  My apologies.  I watched the workflow and that part works.  The issue we are having is that we can't seem the change the settings on the email information without affecting all the forms on all pages.

   

  When we change anything on the email flow on the button itself, it affects all the forms - not just the single page.

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  Java Jiver

  • December 28, 2020 21:02

  So any email form edit you make on that button via the lead forms is changed on all the forms - not just the one on that page..  If you change the subject on one - it changes it on the other pages..  

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  Sandra Prunici

  • January 04, 2021 09:13

  Hi,

  I'm sorry but I couldn't reproduce the problem you reported. I tested the problem you reported on the same pages where I have the Saved blocks (from the previous message) and all seems to work fine. See here. Could you please make a screenshot with what is happening on your side?

  Thanks!

  Best regards,
  Sandra

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