Menu text won't change font

Amber Randolph

• January 01, 2021 16:05

Hello! Whenever I add a menu into brizzy and try to change the font for that menu it doesn't work. 

am I doing something wrong or are menu's not able to have their font's changed?

 

Thank you,

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  Sandra Prunici

  • January 04, 2021 14:57

  Hi,

  Yes, it is possible to change the font for the menu items. See here https://jmp.sh/XjgkLU4. Are you doing the same and don't see the new font set to the menu items? Did you receive this problem in the Brizy Cloud or Brizy for WordPress? Could you send us a video or some screenshots with this problem?

  Thanks!

  Best regards,
  Sandra

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  Andy Freeland

  • January 05, 2021 20:20

  I am having this same issue all of the sudden. You aren't the only one.

  I just submitted a support ticket about it, and then saw this.

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  Sandra Prunici

  • January 08, 2021 13:22

  Hi Andy,

  My colleague Natalia already send you a reply to your ticket. Could you please check it?

  Thanks!

  Best regards,
  Sandra

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  Luca Bertolino

  • January 13, 2021 19:05

  Same here, the menu to change font type and size appears but when selecting new font type nothing changes. The font stays a sort of generic Arial

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  Sandra Prunici

  • January 14, 2021 14:30

  Hi Luca,

  Could you please send us a video that will illustrate this problem? Do you have the latest versions for Brizy Free 2.2.5 and Brizy Pro 2.2.1?

  Best regards,
  Sandra

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  Luca Bertolino

  • January 16, 2021 16:18

  It seems to work now, I managed to change font after deleting the menu and creating a new one

  Thanks, best regards

  Luca

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  Sandra Prunici

  • January 18, 2021 13:56

  Hi Luca,

  Thank you for updating us regarding this problem. Great to know that all is working fine now!
  Let us know if we can help you with something else.

  Best regards,
  Sandra

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  Kerri Coombs

  • May 08, 2021 07:13
  • Edited

  I have the same issue. The menu font doesn't change no matter which font I choose.

  https://pasteboard.co/K0UfhA8.png

   

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  Sandra Prunici

  • May 11, 2021 10:30

  Hi Kerri,

  Could you please send us the URL link of the page where you encounter this problem? Do you have the latest updates for Brizy Free 2.2.13 and Brizy Pro 2.2.9? If you temporary deactivate all external plugins (except Brizy Free and Pro) and activate the Twenty Nineteen theme, do you have the same problem? Could you please delete the browser and site cache?

  Thanks!

  Best regards,
  Sandra

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  Mark Flint

  • August 02, 2021 13:19

  I have this same issue.

  Using up to date Brizy, on Twenty Twenty One Theme. Cache has been cleared etc.

  Only Brizy and Yoast SEO installed as plugins.

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  Doina P

  • August 02, 2021 13:38

  Hello Mark,

  Thank you for your message!

  Regarding the problem that you encounter, we are very sorry for this inconvenience. We know about this issue and we are working on it! As soon as it will be solved, we will tell you! Till then, if you have any other questions, please feel free to ask!

  Have a nice day and kind regards,

  Doina

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  Evan Puissegur

  • August 03, 2021 16:24

  Hi, I'm having the same issue in Brizy Cloud. All I'm trying to do is increase the font size to 20px and it just goes back to the default 15px every time.

  Please let me know what we can do to fix this bug.

  Thank you,

  Evan

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  Doina P

  • August 04, 2021 09:21

  Hello Evan,

  Thank you for your message!

  Regarding the problem that you encounter, please try to clear the cache and make sure you have the latest Brizy versions: Brizy Free 2.3.6 and Brizy Pro 2.3.3 . Hope this helps! If you have any other questions or issues, please feel free to contact us! We are happy to help!

  Have a nice day and kind regards,

  Doina

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  Evan Puissegur

  • August 04, 2021 14:31

  Hi Doina, 

  I'm only using Brizy Cloud so shouldn't it automatically update? I'm unsure where to confirm which version I have. 

  Thank you,

  Evan

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  Doina P

  • August 04, 2021 14:54

  Hello Evan,

  Thank you for the response!

  Regarding your question, sorry for the misunderstanding. I thought  you are talking about WordPress. My apologies. 

  For Brizy Cloud we will make an update soon and this is a bug that will be solved as well. We will keep you updated on this. Till then, if you have any issues or difficulties that you encounter, please feel free to ask!

  Have a nice day and best regards,

  Doina

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  Doina P

  • August 06, 2021 09:56

  Hello Evan,

  Update on this!

  We are happy to tell you that the bug was fixed! Now everything is working as it is supposed to! Hope this helps! Thank you for the patience. If you have any questions or issues that you encounter, please feel free to ask!! We will be happy to help!

  Have a nice day and kind regards,

  Doina

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