Website loading very slow

R.KHAMPRATHOM MU Library

• December 28, 2020 04:46

Hi, I'm web administrator that use Brizy on my WordPress website. I found that my website is very slow loading, sometime it's take more than 30 second to load just one page. I saw DB log, I always got error like this

'3888', 'ERROR', 'Invalid request nonce', 'a:2:{s:6:\"action\";s:17:\"brizy_remove_lock\";s:7:\"version\";s:6:\"144-wp\";}', '', '2020-12-09 04:30:20'

and, I also got an error message like "This page needs a refresh. You've probably updated this page (or another page) in a different tab or browser." almost every time I try to update my page or posts. 

I tried to increase my PHP memory to 1024 MB still not help.

Thanks in advance.  

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  Sandra Prunici

  • December 28, 2020 15:04

  Hi,

  Thank you for reporting this!
  I created a private ticket on this request. You had to receive a notification regarding this on email. Could you send to us in that private message the WP credentials to this site?
  Also, could you please check if you have the latest versions for Brizy Free 2.2.3 and Brizy Pro 2.2.0?

  Thanks!

  Best regards,
  Sandra

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  Geroge Lee

  • April 21, 2021 05:10

  I want to follow this topic.
  How can this solve? I found the same error in my database error log

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  Sandra Prunici

  • April 21, 2021 09:46

  Hi Geroge,

  Could you please check if you have the latest Brizy Free 2.2.13 and Brizy Pro 2.2.9 version? Could you please send us a screenshot of the error you encounter?

  Thank you!

  Best regards,
  Sandra

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  Geroge Lee

  • April 23, 2021 05:19

  

   

  I am using latest Brizy free. Tbh, even brizy free gave me such big trouble. I dare not to use Brizy pro.

  And I have the same problem. Can you please kindly post how R.KHAMPRATHOM MU Library's problem solve here so that everyone with similar problem do not need to wait for your response?

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  Sandra Prunici

  • April 23, 2021 10:08

  Hi,

  Thank you for all these details! We would like to check this problem from your dashboard. Could you please send us the WP credentials to this site?
  I have created a private ticket for this request. You had to receive a notification regarding this by email. Could you send us in that private message the WP credentials to this site?

  Thanks!

   

  Best regards,
  Sandra

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